SDZL — PRODUCT & SERVICES

Product & Services

The AI WeChat Mini Program operating system is an enterprise-grade AI operations-gateway solution — moving companies from people-driven operations to people-plus-AI collaborative operations.

Product Positioning

It is neither a traditional mini program nor a stack of AI tools, but——

01

AI operations front-office system

A unified intelligent front office for outward-facing operations.

02

Smart customer-interaction entry

A smart entry that understands customers and initiates dialogue.

03

Digital business hub

A digital hub connecting business and data.

From traditional mini program to AI WeChat Mini Program

A traditional mini program only “shows information, provides an entry and responds passively”; the AI WeChat Mini Program——

01

Actively understands customers

Reads customers' questions, needs and intent.

02

Answers questions automatically

Replies instantly from the company's real materials.

03

Recommends products proactively

Matches products and solutions precisely to intent.

04

Assists in closing the deal

Assisting all the way from conversation to conversion.

Architecture

Product Architecture: A Three-Layer Model

From foundational business capability, to AI capability, to operating-growth outcomes — layer upon layer.

01

Operating-growth layer (outcomes)

The final output of operations

Lead captureCustomer conversionUser retentionPrivate-domain retentionData analysisSales assistance
02

AI-capability layer (the core difference)

The product's core differentiator

AI smart supportAI enterprise knowledge Q&AAI product recommendationAI customer-intent recognitionAI content generationAI multilingual interaction
03

Foundational business layer (mini-program features)

The basic features a traditional mini program offers

Company profileProduct showcaseService overviewEvent registrationStore transactionsMembership system
Modules

Six Core Function Modules

AI smart-entry system

On entry, users can ask directly — “What do you do?”, “What products do you have?”, “How do we work together?” — and the system answers and guides the next step.

AI enterprise knowledge-base system

Structure product materials, service notes, case library, FAQs, policies and rules so the AI answers from the company's real content.

AI product recommendation / intent recognition

Recognize customer intent and use AI to precisely recommend matching products and solutions, raising conversion and customer value.

AI sales-assist system

Needs summaries, talking points, draft proposals, follow-up advice and customer tiering — AI assists sales and drives growth.

AI content-generation system

Automatically generate product intros, investment copy, event content, short-video scripts and social media content.

AI multilingual system

Supports Chinese / English / Japanese / Korean interaction for cross-border business, expos and international collaboration.

Ask on entry, AI answers automatically

Once inside the mini program, users can ask directly and the system answers and guides the next step.

01

“What do you do?”

“We are a professional AI solutions provider, dedicated to intelligent transformation services for enterprises…”

02

“What products do you have?”

“We offer a range of AI products and services, including smart support, data analytics and a business mid-platform…”

03

“How do we work together?”

“We support multiple engagement models and can tailor a dedicated solution to your needs…”

04

“Do you have case studies?”

“We have served clients across many industries, helping them improve efficiency and grow…”

05

“Which solution suits me?”

“Based on your needs, we'll recommend the best-fit solution to help you reach your goals quickly…”

Sales assistance

AI Sales Assist · A Five-Step Loop

AI assists sales and intelligently drives growth.

  1. 1

    Summarize needs

    Intelligently distill customer needs into a clear summary.

  2. 2

    Generate talking points

    Produce professional talking points to improve communication.

  3. 3

    Draft the proposal

    Quickly produce a first-draft proposal to speed things along.

  4. 4

    Follow-up advice

    Recommend follow-up strategies and seize the right moment.

  5. 5

    Tier the customer

    Assess customer value across dimensions for precise tiering.

The Core Problems the Product Solves

It solves, in one place, the problem of information that “can't be put to effective use”.

01

Customers can't get answers

→ Customers get accurate answers anytime.

02

Products are hard to explain

→ Products become clear, value lands fast.

03

Sales can't keep up

→ Sales are empowered, results keep growing.

04

Content is slow to produce

→ Content is produced fast, with steady quality.

05

Data can't be used

→ Data is unified and its value fully released.

Core Product Value

01

Lower customer-inquiry costs

Customers get accurate answers anytime.

02

Improve conversion

Products become clear, value lands fast.

03

Speed up sales response

Sales are empowered, results keep growing.

04

Cut content-production costs

Content is produced fast, with steady quality.

05

Strengthen customer retention

Build a private domain and keep engaging.

06

Make data more usable

Data is unified and its value fully released.

Live in Three Steps, Then Runs Itself

Do just three things and the system automatically greets customers, answers questions, recommends products and assists sales.

  1. 1

    Upload company materials

    Import products, services, cases and FAQs in one go.

  2. 2

    Configure the business structure

    Organize sections and business to set the operating frame.

  3. 3

    Connect AI capability

    Turn on understanding, answering, recommending and converting.

It is not a tool, but an enterprise's AI intelligent operations-gateway system

Want to see how it fits your business? Book a demo and we'll map it out with you.